Last updated: July 18, 2026
At Netrima Jewels, we carefully pack every order to ensure your jewellery reaches you safely and securely.
Domestic Shipping – India
* We offer shipping across India.
* Free shipping on orders above 999/-
* Orders are generally processed and dispatched within 1–3 business days after the order is confirmed.
* Delivery usually takes approximately 3–7 business days after dispatch, depending on the delivery location and courier service.
* Delivery timelines may vary for remote locations, public holidays, weekends, and unforeseen circumstances.
* Once your order has been dispatched, you will receive tracking details wherever available.
* Shipping charges, if applicable, will be displayed at checkout.
International Shipping
* We offer worldwide shipping to selected countries.
* International shipping charges vary depending on the destination, package weight, and courier service selected.
* Estimated delivery timelines for international orders may vary depending on the destination country, customs clearance, and local postal or courier services. (8 to 10 days)
* Customers are responsible for any customs duties, import taxes, local taxes, or other charges imposed by the destination country.
* Netrima Jewels is not responsible for delays caused by customs clearance, local authorities, incorrect or incomplete address details, or events beyond our control.
* International orders may be shipped through available courier or postal services based on destination and serviceability.
Order Address
Please ensure that your shipping address, phone number, and other contact details are correct before placing your order.
Netrima Jewels will not be responsible for delays or additional charges caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Incorrect Orders
We carefully inspect and pack every order before dispatch.
If you receive a damaged, incorrect, or incomplete order:
* Please contact us within 24 hours of delivery.
* A clear unboxing/opening video of the parcel from the time the package is sealed and unopened is mandatory for any claim relating to damage, missing items, or an incorrect product.
* The video must clearly show the parcel, shipping label, and the complete opening of the package.
* Claims without a proper unboxing video may not be accepted.
Delivery Issues
If a parcel is delayed, lost, or marked as delivered but has not been received, please contact us as soon as possible. We will coordinate with the shipping or courier partner to investigate the matter.